Question 1

Is this a subscription?

Accepted Answer

No. Every plan is a one-time payment that gives you lifetime access, no recurring charges, no hidden fees.

Question 2

Why is it only $49?

Accepted Answer

GenomeInsight is software, not a lab. Your DNA was already sequenced by 23andMe, Ancestry, or another provider, and our analysis runs on your own device instead of on rented servers. No lab costs and no server bills means one fair price, no subscription.

Question 3

How is this different from Promethease?

Accepted Answer

Promethease charges about $15 one-time and returns a raw list of SNPedia matches: no summaries, no recommendations, no updates. GenomeInsight gives you organized health, medication, and trait reports, a personalized action plan, on-device processing, and lifetime updates for $49 once.

Question 4

What's your refund policy?

Accepted Answer

We offer a 30-day money-back guarantee, no questions asked. If you're not satisfied, email contact@genomeinsight.org and we'll issue a full refund within 2 business days.

Question 5

What do I need to get started?

Accepted Answer

A raw DNA data file from 23andMe, AncestryDNA, or any service that provides a VCF/TXT file. Upload it, and analysis begins instantly in your browser.

Question 6

Is my genetic data safe?

Accepted Answer

Absolutely. All analysis runs 100% client-side in your browser. Your DNA data is never uploaded to our servers, never stored, and never shared. We physically cannot access it.

Question 7

Do I need an account to buy?

Accepted Answer

No. You can check out as a guest. Stripe securely collects your email at payment. Create a free account afterward with the same email and your purchase is linked automatically, so you can restore access on any device.

Question 8

What file formats are supported?

Accepted Answer

We support raw data files from 23andMe, AncestryDNA, MyHeritage, FamilyTreeDNA, and standard VCF files. Both .txt and .csv formats work.

Feature	Free	Premium
Health risk analysis		52 conditions
Pharmacogenomics (14 genes)
Medication Scanner
Trait analysis	30 traits	481 traits
Carrier status screening
Cognitive profile
Sleep & circadian rhythm
Action Plan & Report Card
Risk Timeline
Longevity analysis
Mental health genetics
Athletic performance
Nutrigenomics report
Wellness insights
Allergy profile
Family Planning (carrier risk)
Body tabs (skin, dental, vision, gut, immune, hormonal)
Epigenetics
Basic ancestry composition
Overview dashboard
Risk level breakdown
Category summaries
Raw data browser
PDF export
Lifetime updates, always free

Decode your DNA. Pick your depth.

Free

Premium

Full Feature Comparison

100% Client-Side

On-Device Processing

No Data Stored

Frequently Asked Questions

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